Tech Support

  • Spend your time managing your business, not your servers. 

    Their award-winning architects and engineers are with you all the way.  

    Every project needs a good architect

    Their experts can architect the perfect solution for just about any application or website. Whether it’s load balancing, automatic server scaling, global content distribution, or compliance, we’ve got you covered. 

    Media Temple work with Amazon Web Services, too.

     

    No more 3:00 AM calls

    Our engineers constantly monitor your service’s response time, resource allocations, and other key performance stats. If we notice anything out of the ordinary, we’ll fix it.

     

    Extra help whenever you need it

    App installations? Stress tests? Performance tuning? You’re the boss. Choose up to 20 additional on-demand services each month at no extra charge, depending on your CloudTech service plan (see below for details). 

     

    Keep your sites - and visitors - safe

    CloudTech scans your websites daily for vulnerabilities and malware. If we find anything suspicious, we’ll start cleaning it up right away. 

     

     

    CloudTech Essential:

     

    24/7/365, ON-CALL CERTIFIED SYSADMIN

    Proactive security/malware monitoring / resolution

    Proactive performance monitoring / resolution

     

    STANDARD CLOUDTECH SECURITY

    Daily security scans

    Automatic malware removal

    Instant alerts

     

    THREE (3) ON-DEMAND SERVICE CREDITS

    Automated backup configuration

    Performance tuning

     

    HOSTING ARCHITECTURE CONSULTATION/IMPLEMENTATION

    Available for purchase at $150 per hour, call for more details.