Who We Are

The Hosting Guy (‘we’ or ‘us’ or ‘our’) is a trading name of The Coded Garden Ltd who gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Reading our Privacy Policy is important so we hope you will give it time and attention.

The Coded Garden’s registered office is at 3 Avon Courtyard, 120 Avon Road, Bournemouth, Dorset, BH8 8SF and we are a company registered in England and Wales. We act as the data controller when processing your data. Our designated Data Protection Officer/Appointed Person is Nigel Bywater, who can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Information That We Collect

The Coded Garden processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we can collect is: -

  • Full Name
  • Business Name
  • Business Address
  • Business Email
  • Mobile Telephone Number
  • Date of Birth

We collect information in the below ways: -

  • Online forms

 

How We Use Your Personal Data (Legal Basis for Processing)

The Coded Garden takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: -

  • We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests

 

Your Rights

You have the right to access any personal information that The Coded Garden processes about you and to request information about: -

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. The Coded Garden uses Heart Internet to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

 

Heart Internet Ltd

Heart Internet (the processor) provide all hosting (web and email) services as well as storage in UK data centres.

For more information about Heart Internet, please read their Privacy Notice at https://www.heartinternet.uk/terms/heart-internet-privacy-statement

 

Basekit

SiteDesigner is provided by BaseKit

For more information about Basekit, please read their Privacy Notice at

https://www.basekit.com/gdpr

 

Safeguarding Measures

The Coded Garden takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -

  • SSL,
  • TLS,
  • encryptions,
  • pseudonymisation,
  • restricted access,
  • IT authentication,
  • firewalls,
  • anti-virus/malware etc]

 

Transfers Outside the EU (if applicable)

The Coded Garden utilise some products or services (or parts of them) that may be hosted/stored in the USA or Canada, which means that we may transfer any information which is submitted by you through the website outside the European Economic Area ("EEA") for the below purposes: -

  • Email marketing

Therefore, when you sign up to our newsletter etc, the personal information you submit may be stored on servers which are hosted in the United States or Canada. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by The Coded Garden to protect your data and comply with the relevant data protection laws.

 

Consequences of Not Providing Your Data [if relying on statutory/contractual requirement basis]

You are not obligated to provide your personal information to us, however, as this information is required for us to provide you with our services, we will not be able to offer some or all our services without it.

 

Legitimate Interests [if applicable]

As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

We use the legitimate interests’ legal basis for processing your data in order to keep you updated on the services you have purchased and have identified that this is necessary in order to fulfill the performance of the contact we have mutually entered into.

 

How Long We Keep Your Data

The Coded Garden only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

 

Marketing

The Coded Garden will occasionally send you service updates and additions to your services by email that have been identified as being directly beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.

If you would prefer not to receive above-mentioned marketing and offers, please email This email address is being protected from spambots. You need JavaScript enabled to view it. using the email address registered with us.

 

Lodging A Complaint

The Coded Garden only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

 

The Coded Garden Ltd

Nigel Bywater (DPO)

3 Avon Courtyard

120 Avon Road

Bournemouth

Dorset

BH8 8SF